ODM&OEM Service
Our Service
We Provide Customers with Perfect Service
2-hour emergency response
24/7 multilingual technical support
Certified operator training programs
Technical Support
1.
Technical support
We provide all customers with free lifetime technical consultation.
2.
Installation service
We provide on-site installation services for customers.
Cooperation Process
We provide standardized and standardized products.
Customized-Provide customized product solutions according to different operating conditions, temperature, type, voltage, etc.
After-sales Service
12 months warranty
Warranty—All products enjoy a 12-month warranty period.
Repair—Replacement of damaged parts (non-human) is provided during the warranty period.
ODM&OEM Service
We can provide customized products according to your needs
1. Early communication and demand confirmation
2. Contract signing and production preparation
3. Quality inspection and factory testing
4. Logistics, transportation and on-site installation
5. After-sales service and continuous support
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Are you trading company or manufacturer?
Zhengzhou Shanghe Construction Machinery Co., Ltd. is a high-tech enterprise that integrates sales, service, and after-sales. With advanced technology and professional level in the field of construction machinery with 15years.
Advantage
- 15+ years R&D technology and manufacture
- 50+CONSTRUTION MACHINERY product series
- 2000㎡ factory area WIHT ISO900001
- 36+ national patent certificates
- 10+ QUALITY INSPECTION PROCESEE QUAULITY GURANTEE
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Do you accept customization?
OEM can be acceptable.We can produce according to your indicators.
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Does the company ship by sea or by land? Which port?
Our goods are generally sea freight, carrying capacity is strong, cheap freight, more sea freight, tolerance of commodity categories, and can meet the basic requirements. We generally use the ports of Tianjin and Qingdao in China.
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How was your service?
24-hour online service with support for technical guidance in Chinese, English and French.
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Do you accept customization?
Our goods are generally sea freight, carrying capacity is strong, cheap freight, more sea freight, tolerance of commodity categories, and can meet the basic requirements. We generally use the ports of Tianjin and Qingdao in China.
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How do you package and deliver?
Standard export wooden cases to protect the machine from damage. If your order is large and we don’t have it in stock, we guarantee delivery within 7 to 12 days.
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